Warranty Policy
At Razab, we stand by the quality and durability of our kitchenware. We are committed to providing products that enhance your cooking and storage experience, and we want you to feel confident in every purchase.
Limited Warranty
Razab offers a 1-Year Limited Warranty on all our products, covering defects in materials and workmanship under normal household use. If your Razab product has a defect due to manufacturing within one year of purchase, we will replace the item at no additional cost.
What’s Covered?
Manufacturing defects in materials or workmanship
Structural damage or breakage due to normal use
Lids that no longer seal properly due to manufacturing issues
What’s Not Covered?
Normal wear and tear (scratches, discoloration, or cosmetic damage)
Accidental damage, misuse, or improper care
Damage from overheating, dishwasher misuse, or impacts
Unauthorized modifications or repairs
Products purchased from unauthorized sellers
How to Submit a Warranty Claim
To file a warranty claim, please follow these steps:
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Gather Your Details
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Order number or proof of purchase
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Photos or videos of the issue
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A brief description of the problem
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Submit a claim through the provided form
Review & Resolution
Our team will assess your claim within 5-7 business days.
If approved, we’ll send a replacement product free of charge
Additional Warranty Information
This warranty is only valid for purchases made on Razab.com, Amazon (official Razab store), and authorized retailers.
Warranty replacements do not extend the original warranty period.
If an exact replacement is unavailable, we may offer a similar item of equal value.
We appreciate your trust in Razab and are dedicated to ensuring your satisfaction. If you have any questions, feel free to contact our support team.